Privacy Policy

Last Updated: February 1, 2026

Our Commitment to Your Privacy

Hendrix Health LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

• Complete quote request forms (name, contact information, date of birth, ZIP code)
• Communicate with us via phone, email, or SMS
• Subscribe to receive marketing communications
• Participate in surveys or provide feedback

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and settings
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To process your quote requests and connect you with licensed insurance professionals
• Communicate: To respond to your inquiries and send administrative information
• Marketing: To send promotional communications (with your consent where required)
• SMS Communications: To send text messages if you've provided express consent
• Improve Services: To analyze usage patterns and enhance user experience
• Legal Compliance: To comply with applicable laws and regulations

3. SMS and Text Messaging

If you opt-in to receive SMS/text messages:

• You agree to receive messages about health insurance options, quotes, and related information
• Message frequency varies based on your interactions and preferences
• Message and data rates may apply according to your mobile carrier plan
• You can opt-out at any time by replying STOP to any message
• For assistance, reply HELP or contact us at +1 (757) 709-0342
• Your consent to receive SMS is not required to obtain a quote or purchase

We do not share SMS opt-in consent with third parties for their marketing purposes.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Insurance Partners: To licensed insurance agents, carriers, and brokers to fulfill your quote requests
• Service Providers: With vendors who assist with website operations, analytics, and communications
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand website traffic and usage patterns
• Improve website performance and security
• Deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect certain website features.

6. Data Security

We implement commercially reasonable security measures to protect your personal information, including encryption, firewalls, and secure server hosting. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when revisions were made. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Hendrix Health LLC
680 Andersen Dr, Pittsburgh, PA 15220
Phone: +1 (757) 709-0342
Email: support@hendrixhealthllc.com